Your Safety Matters
Resources and tools to help you stay safe before, during, and after your trip
Emergency Resources
Emergency Services
For immediate life-threatening emergencies, always call local emergency services first (911 in the US).
Safety Line
Our dedicated 24/7 safety team is standing by to help with urgent safety concerns during your stay.
Report a Concern
Report safety issues, policy violations, or suspicious activity for our trust and safety team to review.
Safety Topics
Trust & Verification
How we verify hosts and guests
Trust & Verification
How we verify hosts and guests
- Government ID verification
- Profile reviews and ratings
- Background checks where permitted
- Secure messaging system
24/7 Support
Help is always available
24/7 Support
Help is always available
- Around-the-clock customer service
- Multilingual support team
- In-app emergency contact
- Priority response for urgent issues
Property Safety
Standards for safe stays
Property Safety
Standards for safe stays
- Safety feature checklists
- Smoke and CO detector requirements
- Fire extinguisher guidelines
- Emergency exit information
Account Security
Protect your account
Account Security
Protect your account
- Two-factor authentication
- Secure password requirements
- Login notifications
- Suspicious activity alerts
Safety Tips
Always communicate through the platform - never share personal contact information until after booking.
Read reviews carefully before booking, and leave honest reviews after your stay.
Verify check-in details with your host before arrival and save emergency contact numbers.
Trust your instincts - if something doesn't feel right, contact support immediately.
Keep valuables secure and consider travel insurance for added protection.
Every booking on Bandits Adventure Tours is protected by BanditPromise. Get peace of mind with booking protection, check-in guarantee, and 24/7 support.
Learn more about BanditPromise →Community Standards
Everyone in our community is expected to follow our guidelines to ensure a safe and welcoming environment.